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FAQs
How can I be a part of the Tata Steel World 25K Kolkata 2026 Virtual Event?
What are the race distances I can participate in the Tata Steel World 25K Kolkata 2026 Virtual Event?
When is the Tata Steel World 25K Kolkata 2026 Virtual Event?
When do the registrations for Tata Steel World 25K Kolkata 2026 Virtual Event begin and end?
What is the minimum age eligibility to apply in each race category?
Is there any upper age limit for each race?
How can I register?
What is the application fee for participating in the Tata Steel World 25K Kolkata 2026 virtual event?
How can we contact you in case of any guidance?
Can I register offline?
Can I register all my group/corporate members together?
Does everyone need an online code to register in a group/corporate registration?
For Group/Corporate registration can we make a one-time payment for all participants?
Can I request for a Group/Corporate registration where I want my employees/members to make individual payments?
Once applied, can I cancel my application and get a refund?
Will I get a refund of my entry fees, if my application is not accepted?
I wish to change some information submitted by me during the registration. How can I correct it?
I have registered but I have not received transaction confirmation?
Can an Overseas applicant apply for the event?
Which payment mode will be accepted for online registrations?
Can I register for my friend?
What should I do if I am unable to open the registration website?
What does the registration fee cover?
Is the Runner Bag available to all race participants of the Virtual Event?
What are the gratifications for participating in the Tata Steel World 25K Kolkata 2026 Virtual Event?
When will I receive my gratification for participating in the virtual event?
Will I get a timing certificate on completion of the virtual event? If Yes, what is the cut-off time to complete the race?
How will you validate my performance on race day?
How can I flag cheating cases by other runners?
Can I be a part of Tata Steel World 25K Kolkata 2026 without paying a registration fee or registering?
Can I register for other Procam virtual events while registering for the VDHM Virtual Run?
What is the Virtual Procam Slam and how can I earn the Virtual Procam Slam Medal?
Do I get a race day tee for participation?
Is participating in the Tata Steel World 25K Kolkata 2026 Virtual Event considered for the Procam Slam?
Will my Tata Steel World 25K Kolkata 2026 virtual event timing certificate be considered for next year's participation in Tata Steel World 25K Kolkata On-ground?
Can I register for more than one race category in Tata Steel World 25K Kolkata 2026 Virtual Event?
Can I register for both on-ground and virtual races?
Can I register for a virtual race if I have already registered for an on-ground race previously?
Can I run both on-ground as well as the virtual race of the same distance on the same day?
In whose name should the cheque or demand draft be made in case of group/corporate registration?
Which payment mode will be accepted for online registration?
From where can I download the HDOR app?
Do I need to be physically present on the race day in Delhi if I only participate in the Tata Steel World 25K Kolkata 2026 Virtual Event?
Which activities are allowed at the Tata Steel World 25K Kolkata 2026 Virtual Event?
Can I practice on the HDOR app before the actual race attempt?
Tata Steel World 25K Kolkata timing and my other tracking app / wearable device timing / distance does not match?
Can I sync My garmin/strava/google fit/apple health with the HDOR app?
What if the HDOR app crashes during my run?
I could not complete my race properly; can I try again?
Can I run through one day into the next?
Can I pause the run for water breaks or the loo breaks?
Do I need to send you my clocked time to get a post-race gratification?
I forgot to click the stop button on the app?
My phone got damaged in the middle of the run, Can I retry?
My phone battery died during my run. What should I do?
Can I run on a treadmill?
I am not able to login to the app?
Can I logout from the Tata Steel World 25K Kolkata App on one device and log into another device?
Can I use multiple login IDs on HDOR app to complete more than one race?
What are the instructions to be followed before starting with the online registration?
What is the Procam Virtual Slam?
Do I need to register separately for the Procam Virtual Slam?
Can I participate in any distance to be eligible for the Procam Virtual Slam?
Can I start my Procam Virtual Slam journey with any of the four races?
What happens if I miss one of the four races?
What are the Procam Virtual Slam cut-off timings?
Can I change my address before receiving the Virtual Slam Medal?
Will I receive a physical medal or a virtual medal after completing the Procam Virtual Slam?
Does participation in an on-ground Procam race count towards the Procam Virtual Slam?
Can I complete my on-ground Procam Slam by registering for and participating in the virtual race of the same event?
Can completing the Procam Virtual Slam make me eligible for the on-ground Procam Slam?
What do I receive after completing all four Procam Virtual Slam races?
What happens if I complete the distance but exceed the Procam Virtual Slam cut-off?
