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FAQs
How can I be a part of the Tata Steel World 25K Kolkata 2024 Virtual Event?
What are the race distances I can participate in the Tata Steel World 25K Kolkata 2024 Virtual Event?
When is the Tata Steel World 25K Kolkata 2024 Virtual Event?
When do the registrations for Tata Steel World 25K Kolkata 2024 Virtual Event begin and end?
What is the minimum age eligibility to apply in each race category?
Is there any upper age limit for each race?
How can I register?
What is the application fee for participating in the Tata Steel World 25K Kolkata 2024 virtual event?
How can we contact you in case of any guidance?
Can I register offline?
Can I register all my group/corporate members together?
Does everyone need an online code to register in a group/corporate registration?
For Group/Corporate registration can we make a one-time payment for all participants?
Can I request for a Group/Corporate registration where I want my employees/members to make individual payments?
Once applied, can I cancel my application and get a refund?
Will I get a refund of my entry fees, if my application is not accepted?
I wish to change some information submitted by me during the registration. How can I correct it?
I have registered but I have not received transaction confirmation?
Can an Overseas applicant apply for the event?
Which payment mode will be accepted for online registrations?
Can I register for my friend?
What should I do if I am unable to open the registration website?
What does the registration fee cover?
Is the Goodie bag available to all race participants of the Virtual Event?
What are the gratifications for participating in the Tata Steel World 25K Kolkata 2024 Virtual Event?
When will I receive my gratification for participating in the virtual event?
Will I get a timing certificate on completion of the virtual event? If Yes, what is the cut-off time to complete the race?
How will you validate my performance on race day?
How can I flag cheating cases by other runners?
Can I be a part of Tata Steel World 25K Kolkata 2024 without paying a registration fee or registering?
Do I get a race day tee for participation?
Is participating in the Tata Steel World 25K Kolkata 2024 Virtual Event considered for the Procam Slam?
Will my Tata Steel World 25K Kolkata 2024 virtual event timing certificate be considered for next year's participation in Tata Steel World 25K Kolkata On-ground?
Can I register for more than one race category in Tata Steel World 25K Kolkata 2024 Virtual Event?
Can I register for both on-ground and virtual races?
Can I register for a virtual race if I have already registered for an on-ground race previously?
Can I run both on-ground as well as the virtual race of the same distance on the same day?
In whose name should the cheque or demand draft be made in case of group/corporate registration?
Which payment mode will be accepted for online registration?
From where can I download the Tata Steel World 25K Kolkata App?
When can I start my activity for the Tata Steel World 25K Kolkata 2024 Virtual Event and when does it end?
Do I need to be physically present on the race day in Kolkata if I only participate in the Tata Steel World 25K Kolkata 2024 Virtual Event?
Which activities are allowed at the Tata Steel World 25K Kolkata 2024 Virtual Event?
Can I practice on the Tata Steel World 25K Kolkata App before the actual race attempt?
Tata Steel World 25K Kolkata timing and my other tracking app / wearable device timing / distance does not match?
Can I sync My garmin/strava/google fit/apple health with the Tata Steel World 25K Kolkata App?
What if the Tata Steel World 25K Kolkata App crashes during my run?
I could not complete my race properly, can I try again?
Can I run through one day into the next?
Can I pause the run for water breaks or the loo breaks?
Do I need to send you my clocked time to get a post-race gratification?
I forgot to click the stop button on the app?
My phone got damaged in the middle of the run, Can I retry?
My phone battery died during my run. What should I do?
Can I run on a treadmill?
I am not able to login to the app?
Can I logout from the Tata Steel World 25K Kolkata App on one device and log into another device?
Can I use multiple login IDs on Tata Steel World 25K Kolkata App to complete more than one race?
What are the instructions to be followed before starting with the online registration?